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However, new issues can always arise and some players simply prefer the human touch. For these players, Borgata online support is available around the clock via email and telephone.
The simplest way to contact Borgata online customer service is via email. This email can be sent using the form that players can find in the contact us area of the site.
Once the form is fully completed, it is sent to Borgata support agents via email and they answer it to the email that the player has input into the form.
Players who prefer a faster solution can look into calling the casino via telephone. A landline is available to all New Jersey players and Borgata's online phone number is the only form of instant customer support that the casino offers.
Unfortunately, at this time, Borgata Online does not offer a live chat functionality which is often used by other online casinos, but the two channels they do offer usually take care of business quite well.
Before they start playing casino games at Borgata Online players should make sure they fully understand all the terms and conditions of using the site.
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Before even considering play at Borgata online, players should remember that the site is currently only available to New Jersey players , which means players from other states should not be trying to get into the action.
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The site is only available to persons of age , meaning only those aged 21 or above can play at Borgata, like all other US casinos.
The age verification process at Borgata Online requires players to confirm their identity by sending in scans of their documents, which makes it virtually impossible for minors to create an account at Borgata online.
Those who have any doubt regarding any of the terms stated in the help section of the site can simply contact the customer support via email or telephone and get the answers to all their questions.
Fortunately, the highly trained and professional staff of Borgata Online are always around to help. Borgata Online Casino is not the only product that Borgata offers New Jersey players via the internet.
The Borgata Online Poker customer support can be reached via the same channels as the Borgata Online Casino customer service. In fact, players can expect to get help from the very same agents and in the same timeframe as those playing poker.
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The FAQ comes very interactively and helpful on many occasions. Players choose categories of their query among General, Poker or Casino issues, click the most frequently asked questions to try and get to the bottom of it.
The Borgata online customer service can be reached through many channels available by clicking Contact Us at the bottom of the page. There you'll again get an interactive FAQ, but you can scroll down and fill in a contact form.
That ultimately sends an e-mail with your message. Also, there is a Borgata online casino live chat service, which is undoubtedly the quickest way to get to a representative during the working hours together with a phone line shown just below the contact form.
The customer support agents are friendly and knowledgeable, which will often make solving even the most frustrating problem in better spirits.
As with many of the prominent online casinos, Borgata offers several payment options for players to move their money in and out. Ultimately, the players can now also deposit cash via PayNearMe at their local 7-Eleven, which does go a long way to ease the process as well.
The ETA on the payouts is indicated with every method, and the waiting times do not exceed 14 days. The operator does not set the Payouts limits, and they are only dictated by the payment processors.
This does allow great flexibility and serves the players in a great manner. But it also adds some options for players to get to their money.
The cooperation with PayNearMe alone allows withdrawals at more than 66, places across the country. Gaming with Borgata feels seamless through a recognizable black and white look, easy controls, user-friendly interface, and exceptional responsiveness.
Players can switch between Borgata online betting, Casino, and Poker with quick tabs at the center top of the page, while distinguished Sign-up, Log in, and Help buttons are on the top right.
The desktop homepage immediately takes players to the games, where one gets an overview of the Featured games and their thumbnails. However, you can also go through:.
All it takes to navigate between is a few clicks on a white toolbar at the top. The top menu also holds information about Promotions, Banking, Loyalty Programs and Rewards, and more.
For further details of current deposit and cash out options and fees please see Cashier. We may report and withhold any amount from Your winnings in order to comply with any applicable law.
All taxes due in connection with any winnings awarded to You are Your sole liability. Account balances cannot be transferred, substituted or redeemed for any other prize.
Payments will be made as soon as reasonably possible subject to up to five business days internal processing time , although there may be delays due to any Security Review see Section 18 below undertaken by Us and save where We hold any such payments in accordance with these Agreements.
Under penalties of perjury, You declare that, to the best of Your knowledge and belief, the name, address, and Social Security Number that You have furnished correctly identify You as the recipient of any jackpot payments and any payments from identical wagers, and that no other person is entitled to any part of these payments.
If You do not access Your Account by 'logging on' to Your Account using Your Account name and password and either i place a cash wager or bet via the Services, or ii enter a tournament with a cash entry fee via the Services, or iii play a raked hand via the Services, or iv make a deposit as applicable, for any consecutive period of days, then after those days the 'Grace Period' Your Account and any related account with any ESP will be deemed 'Inactive'.
Logging into your account and entering a tournament or playing a raked hand or making a real money wager or making a deposit or withdrawal are considered transactions and will make Your Account Active.
Abusive or offensive language will not be tolerated on Our chat boards, or otherwise by You on the Platforms, Services, or with Group staff.
In accordance with the terms of Our Third Party Content policy, We may reject or delete any text, files, images, photos, video, sounds, or any other materials 'Third Party Content' posted by You on the Platforms which in Our sole opinion breaches the terms of these Agreements.
The Account name and password selected when You register for an Account should not be disclosed to any third party. You are solely responsible for the security of Your Account name and password, and all activities that occur under Your Account name and password.
You agree to keep Your Account name and password secret and confidential and not to allow anyone else to use it.
As an authorized player, You are prohibited from allowing any other person access to or use of Your interactive gaming account.
Every person who identifies themselves by entering a correct username and password is assumed by Us to be the rightful Account holder and all transactions where the username and password have been entered correctly will be regarded as valid.
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We hereby grant You the limited, non-exclusive, non-transferable, non-sublicensable right to install and use the software We make available from the Platforms used to provide the Services the 'Software' and all content derived from the Software, including, but not limited to, the copyright and all other intellectual property rights therein, in connection with the Services in accordance with this Agreement.
You may install and use the Software on a hard disk or other storage device and make backup copies of the Software, provided that such use and backup copying is only for Your own personal use in using the Services in accordance with these Agreements, and further, that such installation and use is made through a computer or other device of which You are the primary user.
You obtain no rights to the Software except to use it in accordance with these Agreements. You will be solely liable for any damages, costs or expenses arising out of or in connection with the commission of any Prohibited Activities.
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Real-money gaming on the Platforms is restricted by the New Jersey Division of Gaming Enforcement to users who are physically located within the state of New Jersey.
If one of the two is not confirmed, You will not be allowed to use the Services. To confirm Your mobile device location, we use a third-party method using carrier cell tower and WiFi signal.
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